Return Policy

At BakedBean3D, we strive to ensure our customers are fully satisfied with their purchases. If you are not entirely happy with your order, our return policy allows you to return eligible items under the following conditions:

Return Period

  • 30-Day Return Window: You have 30 days from the date of the original order to initiate a return.

Eligibility for Returns

  • Condition of Items: Items must be returned in their original condition. Returns will not be accepted if the item shows signs of damage or excessive wear and tear caused by the user.

  • Original Packaging: The item must be returned in its original packaging with all accessories and parts included.

Non-Returnable Items

  • Custom Orders: Custom or personalized items are non-returnable unless they arrive damaged or defective.

  • User Damage: Items that are broken, damaged, or altered due to user mishandling or misuse are not eligible for returns.

Return Process

  1. Initiate a Return: Contact us at contact@bakedbean3d.com to initiate a return. Please provide your order number and a brief explanation for the return.

  2. Return Authorization: Once your return request is approved, we will provide you with a return authorization and shipping instructions.

  3. Ship the Item: Carefully pack the item and ship it back to us using the provided instructions. You are responsible for the cost of return shipping unless the item is being returned due to our error (e.g., wrong item, defective product).

Refunds

  • Processing Time: Once we receive your returned item, we will inspect it to ensure it meets our return criteria. If approved, your refund will be processed, and a credit will be applied to your original method of payment within typically 5-10 business days.

  • Partial Refunds: In certain situations, only partial refunds are granted (if applicable). For example, items not in their original condition, damaged, or missing parts for reasons not due to our error may receive a partial refund.

General Provisions

  • Responsibility for Return Shipping: BakedBean3D is not liable for items lost or damaged during return shipping. We recommend using a trackable shipping service or purchasing shipping insurance for your protection.

  • Policy Amendments: BakedBean3D reserves the right to update or modify this return policy at any time without prior notice. Any changes will be posted on our website and will take effect immediately upon posting.

If you have any questions about our return policy, please contact us at contact@bakedbean3d.com. Thank you for shopping with BakedBean3D!